Privacy notice

We take your privacy very seriously. Please read this Privacy Notice carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

Your Personal Data

We collect information about you when you engage us for any of our services.

Your name, company address, telephone numbers, electronic contact details including email address and mobile number will be collected when you appoint us to undertake any work/services for you.

How We Collect Your Personal Data

We will collect and record Your Personal Data directly from you. You will usually provide information during the course of our initial meetings or conversations with you.  We also collect data through our website, please refer to our Cookie Policy, including automated monitoring of our website and other IT systems including computer networks and access systems. We may also collect information when you voluntarily complete surveys or provide feedback to us.

Promotional Communications 

We may use your personal data to send you updates by email, telephone or post about developments that might be of interest to you and/or information about our services, including offers, promotions, or new services or products.  We have a legitimate interest in processing your personal data for promotional purposes to an existing client, a former client, or as an individual who has expressed an interest in our services or made an enquiry to us.

This means that we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly. We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes. You can change the basis of any consent you may have provided to us including withdrawing any consent in its entirety. You have the right to opt out of receiving promotional communications at any time by contacting us by email, telephone or post, by clicking unsubscribe in emails,.

What Happens To Your Personal Data 

In the course of handling Your Personal Data, we will record and store Your Personal Data in our paper files, on our internal computer systems, including secure emails, hard drives, mobile devices and cloud facilities. This information can only be accessed by employees of Ellipsis and only when it is necessary to provide our services.

Security and Retention of Your Personal Data

Your privacy is important to us and we will keep Your Personal Data secure in accordance with our legal responsibilities. We will take reasonable steps to safeguard Your Personal Data against it being accessed unlawfully or maliciously by a third party.